Privacy Policy

1. Introduction

Zelmarontyflox ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website zelmarontyflox.world and purchase our products, including the dietary supplement HarmonyVessels.

This policy is designed to comply with the General Data Protection Regulation (GDPR) (EU) 2016/679, the New Zealand Privacy Act 2020, and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

• Company: Zelmarontyflox
• Address: 719 Whangaparaoa Road, Stanmore Bay, Auckland 0930, New Zealand
• Email: support-center@zelmarontyflox.world
• Website: zelmarontyflox.world

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

• Contact Information: Full name, email address, phone number (optional), delivery address.
• Order Information: Product selections, order messages, and preferences.
• Consent Records: Records of the consents you have given (e.g., GDPR consent checkbox, cookie preferences).
• Communications: Any correspondence you send to us via email or through our website.

3.2 Information Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device type, screen resolution.
• Usage Data: Pages visited, time spent on pages, navigation paths, referring URLs, date and time of access.
• Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy).

4. Legal Basis for Processing (GDPR, Article 6)

We process your personal data based on the following legal grounds:

• Consent (Art. 6(1)(a)): Where you have given explicit consent for processing, such as subscribing to communications or accepting marketing cookies.
• Contract Performance (Art. 6(1)(b)): Processing necessary to fulfill your order or respond to your inquiries.
• Legal Obligation (Art. 6(1)(c)): Processing required to comply with applicable laws, such as tax and accounting regulations.
• Legitimate Interests (Art. 6(1)(f)): Processing necessary for our legitimate business interests, such as improving our website and preventing fraud, provided these interests do not override your fundamental rights and freedoms.

5. Purposes of Processing

We use your personal data for the following purposes:

• Processing and fulfilling your orders for HarmonyVessels.
• Communicating with you regarding your orders, inquiries, and customer service requests.
• Sending order confirmations and delivery updates.
• Improving our website, products, and services based on usage patterns.
• Complying with legal and regulatory obligations.
• Preventing fraudulent transactions and ensuring website security.
• Analyzing website usage to enhance user experience (with consent, where required).

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your data with the following categories of recipients:

• Service Providers: Third-party companies that assist us with order fulfillment, payment processing, delivery, website hosting, and analytics. These providers are contractually bound to protect your data and use it only for the purposes we specify.
• Legal Authorities: Where required by law, regulation, or legal process, we may disclose your data to competent authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction, subject to the same level of protection described in this policy.

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries outside New Zealand or the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Adequacy decisions by relevant authorities.
• Other legally recognized transfer mechanisms.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Order Data: Retained for 7 years from the date of the transaction to comply with tax and accounting obligations.
• Contact Inquiries: Retained for up to 2 years after the last communication.
• Cookie Consent Records: Retained for up to 12 months, after which consent may be requested again.
• Website Analytics Data: Retained in anonymized or aggregated form for up to 26 months.

After the applicable retention period, your data will be securely deleted or anonymized.

9. Your Rights

Under the GDPR and the New Zealand Privacy Act 2020, you have the following rights:

• Right of Access (Art. 15): You have the right to request a copy of the personal data we hold about you.
• Right to Rectification (Art. 16): You have the right to request correction of inaccurate or incomplete data.
• Right to Erasure (Art. 17): You have the right to request deletion of your personal data, subject to legal retention requirements.
• Right to Restriction (Art. 18): You have the right to request restriction of processing in certain circumstances.
• Right to Data Portability (Art. 20): You have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object (Art. 21): You have the right to object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent (Art. 7(3)): Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority. In New Zealand, this is the Office of the Privacy Commissioner (privacy.org.nz). In the EU, you may contact your local data protection authority.

To exercise any of these rights, please contact us at: support-center@zelmarontyflox.world. We will respond to your request within 30 days.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

• Use of HTTPS encryption for all data transmitted via our website.
• Access controls limiting data access to authorized personnel only.
• Regular security assessments and updates to our systems.
• Secure storage of personal data with encryption where appropriate.
• Staff training on data protection and privacy best practices.

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

11. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without appropriate parental consent, we will take steps to delete that information promptly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party website you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

• Company: Zelmarontyflox
• Address: 719 Whangaparaoa Road, Stanmore Bay, Auckland 0930, New Zealand
• Email: support-center@zelmarontyflox.world
• Website: zelmarontyflox.world